Play safe

Responsible play: the tools, the rules, and where to get help

Betting is entertainment with a cost, like a cinema ticket — not a way to make money. The odds on every game we offer favour the house over time; that's how the industry works, and we'd rather say it plainly than let anyone play under a different impression.

Age rules

25+ Uganda · 18+ Zambia, Tanzania & Kenya

Every account is age-verified. Accounts that fail verification are closed and funds handled per the local regulator's rules.

Limits

Deposit & loss limits

Set daily, weekly, or monthly limits. Lowering a limit applies right away. Raising one takes effect only after a short cooling-off period, to help prevent impulsive changes.

Awareness

Reality checks

Session reminders that tell you time played and net position — so the session is a choice, not a blur.

Breaks

Time-outs

24 hours to 6 weeks, self-served from account settings. Sometimes the best bet is a pause.

Full stop

Self-exclusion

6 months upward. Removes you from play, all marketing and all promotional mechanics — completely, and it cannot be reversed early.

Watch for

The signs

Betting money needed for essentials · chasing losses with bigger stakes · hiding play from people close to you · borrowing to bet. Familiar? Use the tools today, and talk to someone.

Support organisations in your country are listed on your local BongoBongo site's responsible play page — real people, confidential, free.

FAQ

How old do I have to be to play BongoBongo?
It depends on your country: 25+ in Uganda, 18+ in Zambia, Tanzania and Kenya. Age verification is mandatory on every account.
How do I set a deposit limit?
In your account settings on your local BongoBongo site, under Responsible Play. Limit decreases take effect immediately.
What happens when I self-exclude?
Your account is closed to play for the period you choose, you are removed from all marketing lists and promotional features, and the exclusion cannot be reversed early.